1. The Holiday Voucher entitles the Customer to a complimentary accommodation for a couple and two children (up to 8 years of age) at any one of the hotels or resorts mentioned herein.
2. The Customer must submit his/her preferences for hotel booking along-with original Holiday Voucher latest by submission date as mentioned herein. In order to redeem the Holiday Voucher, the Customer must give fifteen(15) days advance notice( subject to maximum 45 days) with three(3) different destination and three(3) optional check-in dates, keeping in mind the hotel expiry date.
3. Only duly filled Booking Request Form along with original Holiday Voucher shall be entertained. No booking on fax, phone on email will be accepted. All bookings are subjected to availability. Please refer List of Hotel/ Resorts mentioned herein to check destination- wise available months to give booking dates. The offer does not include the period of Dussehra/Diwali holidays and 24th December to 2nd January.
All required documents related to hotel booking should be send to Hello Country Holidays. CB-201 Office No. 22A,Guru Hari kishan Plaza Naraina Ring Road, New Delhi- 110028
4. On receiving the Customer’s duly filled Booking Request Form along- with original Holiday Voucher, the Customer shall be informed by email for the availability of the destination and asked to pay the Utility Chargers, which should be payable within five(5) days from the date of sending the confirmation by HCH for available destination.
These Utility charges should be paid through a Demand Draft in favor of HelloCountryHolidays payable at New Delhi.
5. Only on receiving the Utility Charges, HCH shall issue the Letter of Confirmation for the Hotel Accommodation in the Name of the Customer. Details of the hotel, destination and check-in date will be mentioned therein.
This Letter of Confirmation shall reach the Customer ten (10) days prior to the confirmed check-in date.
HCH reserves the right to alter dates & hotels, in case of non-availability. Customer shall not have the right to amend or change the dates once booked from his/her preferences and/or the Letter of Confirmation has been issued.
6. The Customers must carry the Letter of Confirmation and produce the same at the time of check-in at the Hotel. Failure to produce the Letter of Confirmation shall disqualify the customer and the customer shall not be entitled for the complimentary stay.
7. The Holiday Voucher shall entitle the Customer only for a complementary accommodation (stay only). The Customer shall be solely responsible for the Customer in realization (e.g. travel, statutory formalities etc.) of the Holiday Voucher shall be borne by the customer.
8. This offer is valid for an individual family use and one voucher can be used at one time only. Two or more Booking Request Forms/Holiday Vouchers cannot be used/ clubbed together in any method (neither by group travelling together for same destination nor by an individual family for continuation of nights with two or more vouchers).
9. The holiday Voucher is non Negotiable, and nonredeemable against cash. Further, the customer must comply with each and every term/requirement/procedure specified for redeeming the Holiday Voucher; else the Customer shall be disqualified and shall not be entitled to the benefits under this offer.
10. Any suggestions/ complaints related to this offer, discussed on telephone will not be entertained. All suggestion/complaint must be given in writing to us firstname.lastname@example.org
11. Please note that redemption of one voucher is valid at a time. Minimum 45 days are required to Redeem Second vouchers.
12. Any queried for holiday stay only call Customer Care No. +91-8447626623
13. Offer information mentioned herein is also a part of terms & conditions.
14. All disputes are subject to Delhi Jurisdiction only.
Effective price and dedicated support, I really enjoyed must buy plan from them.
Guys amazing, tour package best in price and sure I will consider for my next trip.
Good experience with Hello Country Holidays. I will sure book my next package soon.